RETURN & REFUND
Our policy last 30 days. If days have gone by since your purchase, unfortunaley we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complet your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or paypal account, with a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Exchanges (if applicable)
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.
Ferolos Official Store
Email : email@example.com
Our Partner Fulfillment :
814 Mission St
San Francisco, CA 94103